Compliments & Concerns
We’d like to hear your compliments and concerns.
Southern Health-Santé Sud focuses on providing high quality, safe, people-centered care that matters to patients. We have a culture of continuous improvement and your feedback matters. Let us know what we are doing well or where we need to improve!
We offer a number of ways to communicate with us:
- Complete the electronic form below. (Printed forms can be requested from staff)
- Speak to your healthcare provider or staff member.
- Compliment or concern? Call us toll free at 1-800-742-6509.
Thank you very much for your comments and your efforts to make us a better health authority for you and your family.
If you are not the patient / client / resident:
- The Personal Health Information Act (PHIA) states that consent must be obtained from the patient/client/resident to discuss their health information with anyone other than the patient/client/resident. You may be asked to fill in a patient advocate agreement form before we can release health information with anyone other than the patient/client/resident.
This form is available in alternate formats upon request. Please contact us by email or 1-800-742-6509.
We are committed to fostering a positive, respectful, and inclusive environment for everyone. As such, any form of disrespectful language, harassment, or bullying will not be tolerated. This includes, but is not limited to, offensive remarks, discriminatory behavior, threats, or any actions that create an unsafe or unwelcoming space.
For privacy reasons, please do not include personal information containing diagnoses and/or treatments.