Compliments & Concerns
We’d like to hear your compliments and concerns.
Southern Health-Santé Sud focuses on providing high quality, safe, people-centered care that matters to patients. We have a culture of continuous improvement and your feedback matters. Let us know what we are doing well or where we need to improve!
We offer a number of ways to communicate with us:
- Complete the electronic form below. (Printed forms can be requested from staff)
- Speak to your healthcare provider or staff member.
- Compliment or concern? Call us toll free at 1-800-742-6509.
Thank you very much for your comments and your efforts to make us a better health authority for you and your family.
If you are not the patient / client / resident:
- The Personal Health Information Act (PHIA) states that consent must be obtained from the patient/client/resident to discuss their health information with anyone other than the patient/client/resident. You may be asked to fill in a patient advocate agreement form before we can release health information with anyone other than the patient/client/resident.
This form is available in alternate formats upon request. Please contact us by email or 1-800-742-6509.
For privacy reasons, please do not include personal information containing diagnoses and/or treatments.