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What Matters To You?

Southern Health-Santé Sud is on a continuous journey to put people first. When we think of moving forward as an organization, we envision doing it together, with you.

As a demonstration of our commitment to people-centred care and patient and public engagement, Southern Health-Santé Sud is integrating a health care movement that encourages health care providers to add one simple question to every interaction. This question is: “What Matters to You?”

The goal of asking this question is to better understand the needs of our patients, residents, clients, family, stakeholders and community members and determine how to best address them together.

Taking part is easy, all you have to do is share what matters to you! Participating in a “What Matters to You?” conversation can take some thought and courage, but it’s a simple process. Just follow three steps:

Preparing for the Question

Sharing What Matters

Working Together

Discussing your treatment options and the outcomes you value is key to creating a strong partnership with your provider. Having ongoing conversations with your care provider can help make sure that the care you receive aligns with your preferences.

To become more involved in your care, here are some questions you can ask your care provider:

How can I keep my quality of life?
Do I really need this test or procedure?
What are the risks?
Are there simpler, safer options?
What happens if I don’t follow these suggested courses of action?
Can you provide me with more information so I can make an educated choice?

Are you interested in further involvement?

We have several engagement opportunities based on your area of interest, lived experience and availability. Please complete the following form and you will be contacted to discuss relevant opportunities. If you would like to share your health care experience with us, please access the Compliments & Concerns page.

This form is available in alternate formats upon request. Please contact us by email or 1-800-742-6509.

For privacy reasons, please do not include personal information containing diagnoses and/or treatments.

Health Advisor Application

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Name

First Last

Physical Address

Street Address Address Line 2 City Province Postal Code

Is your mailing address different than the above?

Yes

Mailing Address

Street Address Address Line 2 City Province Postal Code

Email Address

Home Phone

Work Phone

Cell Phone

Which community do you belong to?

Which language(s) are you comfortable using?

English

French

other

Preferred Contact method

(choose one)

Age Range

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Employment Status

(choose one)

What relevant work (paid, unpaid or volunteer) experience do you have?

My main reason for getting involved with patient & public engagement is…

How did you hear about this volunteer opportunity?

(choose one)

References

You may add up to three (3) references.

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