Supporting with Access to Benefits

Thu, Jan 8, 2026 12 – 1:30 PM

This 90-minute webinar is provided on a quarterly basis and is designed to provide frontline practitioners – or anyone helping someone with access to benefits – with foundational knowledge and skills to support Canadians who are living on a low income to access benefits. Participants learn the importance of access to benefits for individuals and families, review key skills and opportunities for starting benefits conversations, and practice using the Benefits Wayfinder tool to become familiar with its functionality.

During this webinar participants will learn to:

• Recognize the importance of access to benefits for Canadians living on low income.
• Identify how they can support Canadians living on low income to access benefits they are entitled to.
• Use the Benefits Wayfinder in conversations using an effective strategy tailored to the individual they are assisting

Participants will receive the following resources as part of the training:

• A copy of the Benefits Wayfinder support guide
• A copy of the PowerPoint deck used in the presentation

Learn more here: Microsoft Virtual Events Powered by Teams